Eximia - Reliability and Results
Hundreds of successful client cases in different business areas, in companies big and small, during the years are an excellent proof of high quality of our work and client satisfaction.
A common factor for all our clients' cases is a need to gather and process huge amounts of information in order to make quality decisions daily, to maximize their business. Business Intelligence solutions will provide necessary tools for it and help decision makers to steer their companies to success. Mutual trust, high quality of the work and confidentiality are imperative for such a close partnership. Our clients also value our flexibility to adapt to changing situations and business environments.
Customer satisfaction survey in 2010 resulted average of amazing 4.64 (scale 1-5) and willingness to work with our personnel in the future resulted average of 4.9, which for us told that we are doing things right. See overall results.
We believe in customer confidentiality and can't reveal our clients names in public. However please do read more about our work from case examples.
Visibility to Supply Chain enabled Process Control
Problem: This global client had no visibility to its supply chain performance and was therefore incapable to develop logistics process in full extend. Show more
What did we do?
A Decision Support System was established to solve the problem. It included integrations to operational systems, enterprise data warehouse and reporting. DSS serves end users from different organizational levels and offers KPIs and standard reports as well as freehand ad-hoc reporting possibility.
Results
By measuring the business processes our client is now able to easily control for example its Delivery Lead Time, Inbound and Outbound On-time Deliveries and Filling Rates of delivery packages. Because of the quality measurements, our client can now continuously monitor and improve its key processes, which has resulted remarkable cost savings and improved delivery performance.
CPFR Process Implementation with Global Web Portal
Problem: Customer's CPFR process was technically based on local Excel files. Old tool didn't support process very well; usage of the tool required massive amount of manual work and process was hard to deploy. It also took a lot of time and was very difficult to keep updated. It also had no reporting capabilities. Show more
What did we do?
We build web based, global Customer Collaboration tool with CPFR, VMI, order and delivery tracking, reporting and automatic S2S connection functionalities.
Results
New tool supports client's logistics process excellently. CPFR process is now easy to deploy and copy worldwidely to all client's locations. Tool improves client's planning and forecast capabilities. Client's customers gained huge financial benefits with enhanced supply chain by lower inventory costs and better availability. This process and new tool has opened totally a new way to open collaboration and to build trustworthy business relationships.
Cash Collection process boost with Web Portal generated dramatic Cost Savings
Problem: Client's cash collection process was inefficient resulting loss of money, extra work and varying process. Show more
What did we do?
It was seen that process improvement can be efficiently done only with a tool supporting the cash collection process. A web portal was implemented with functionality to support daily activities of cash collection as well as fea tures fulfilling the needs of managers. The tool was deployed for global use, as a target to make receivables handling more proactive and efficient.
Results
As a result our client has now a tool for collection process, but also capability to measure the process from various different angles. As a continuous improvement, development of the tools continues and our client gets more and more benefits from usage of the tool, already now we are talking about millions of euros saved and more to come.
IT Service ramp-up and ITIL v3 implementation
Eximia Business Intelligence has helped its clients to ramp-up multiple IT services based on ITIL v3 or tailormade variant of it. Show more
ITIL is generally based on best practices in the business, accomplishing a continuously improving service towards end users. Service lifecycle, its processes and standards need focus and development for efficient service provision, both in-house and outsourced.
Eximia has provided quality IT support and maintenance services for its customers, resulting in extremely happy end users, low downtimes and short lead times for incident resolving.
©2012 Eximia Business Intelligence